Intelligent Routing
Dynamic intelligent least cost routing which guarantees best call optionsOverview
Dynamic intelligent least cost routing guarantees the best call option (based on quality/cost parameters) whilst minimising interconnect costs. As a result, service providers can route calls via the least cost carrier automatically rather than via traditional manual static methods.
Artilium’s real-time routing bestows new intelligence on operator switching systems to provide the ability to control calls dynamically according to a range of desired parameters.
Operators can control how traffic is carried by price, time or destination. For optimum call quality, for the best price available, operators can respond to network changes immediately.
Benefits
Greater control
Predefined parameters bypass inefficiencies
Improved business processes
Achieve both cost-efficiency and service reliability
Better customer service
Improve customer loyalty
Improved margins
Proven increases in margins of up to 35% using least cost routing
Scenarios
Automatic least cost routing
ARTA can always choose the lowest cost carrier and will always terminate calls at the best price. With regular price updating, the positive impact on efficiency, quality control and margins is dramatic.
Routing can be determined based on destination or subscriber
ARTA can establish parameters to favour preferred carriers in given regions. It can route particular customers by particular carrier too, fulfilling tariff requirements or bestowing “best customer” status.
Routing can be determined based on time
ARTA can establish parameters by which certain carriers are favoured at given times of day. Peak calls could be sent via preset carrier options for instance.
