Intelligent Routing > Flexible Routing
Overview
Artilium’s intelligent real-time routing delivers high quality services at minimal cost and optimizes them in real time to increase revenue and margin per user. The real-time routing solution is offered with the ARTA platform and allows system administrators to implement a variety of routing methods.
Routing methods
The ARTA platform is fully product aware, so that a specific product can be assigned to each user and has its own set of routing parameters. These routing parameters are based on (a combination of) advanced mechanisms such as:
- Basic standards. Destination-based, Time-based and DID-based;
- Automatic Least Cost Routing. Automatically send communications requests over the most cost-effective lines and carriers available on your infrastructure;
- Quality-based Routing. Differential routing for different customers and traffic types, based on the requested call quality;
- Margin-based Routing. Once minimum gross margin thresholds are provisioned, the required service is delivered to the user; low or negative margin routes and re-routes are eliminated automatically;
- ASR/NER-based Routing. Performance measurement from call detail records and switch statistics are collected 24/7 and provide identification of quality issues (such as call completion and error call ratios). These data are fed into the routing decision process in real time;
- Average Call Duration Routing. The duration of a call is an important key indicator of carrier quality problems on which basis an alternative routing scenario can be applied;
- Load Balance Percentage Routing. Distributing call destinations over multiple providers;
- Bearer Capability routing. A voice, fax or video call can be routed to the best network determined by quality or margin;
- Subscriber-dependent Routing. Routing can be configured so that the top customers gets the best quality service;
- Usage-related routing. Once a threshold has been reached, the required service is handled by an other carrier;
- Re-routing on cause values. Different value causes (i.e. temporary failure) trigger re-routing scenarios so that a maximum of available services is offered to the end users;
- Number Portability routing. The system will investigate whether the destination number is owned and will route to the network that is most convenient.
Successful integration
Artilium’s Intelligent Real-time Routing solution has already been successfully integrated on Nortel DMS and GSP, Ericsson AXE, Siemens EWSD, Alcatel E-series, Thomson/Cirpack and Cisco PGW.
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